Anonymous
By Sunil Singh
Winner, winner, chicken dinner! Have you won at an online casino? Struggling to figure out how to get your cash out and coming up with zero answers? Thankfully, we’re here to save the day, with some of the reasons why the chi-ching isn’t chi-ching-ing into your bank account. Without further ado, let’s get onto why you can’t pull out your monies…
This ain’t a real money casino…
Did you sign up at a real money casino? If you’re playing on an app that you downloaded from the App Store, then it’s quite possible you’re playing at a “just for fun” casino. If you didn’t put any money down, or only put in funds in microtransactions for in-game items, without verifying your identity, then you probably aren’t at a real money casino. No matter how high your winnings are here, you can’t withdraw your game credits! Time to look elsewhere if you want to play for real!
You haven’t hit your bonus playthrough yet
Did you get a bonus for playing at the casino – like free spins, free cash to play, or free credits? If this is the case, and you have some winnings sitting there in the corner, then you may not have hit your playthrough (aka the wagering requirement) yet. What’s the playthrough or wagering requirement, you say? Well, for instance, if you have a bonus of $50 and the wager is 40x, then you’ll need to have bet $2000 before you can cash out any of your winnings. These are common practices for casino bonuses that you’re supposed to look over and understand before signing up to play. It goes without saying, once you see your bonus money stacking up, you’ll soon start rubbing your hands in glee and anticipation. You’ve probably already earmarked the winnings for a sweet treat. But what happens if you’re unable to withdraw your winnings, even if you’ve fulfilled all the wagering requirements within the time window stipulated? Well, we hate to break it to you, if you’re experiencing issues with your casino and withdrawals, something’s not right. This is why, as a rule of thumb, we always advise casino players to register with providers listed on well-known affiliate sites with a couple of years’ worth of experience. We’ve done some of our own research and came to the conclusion that NoDeposit.Guide is worth checking out. Not only does it offer unbiased and accurate reviews, when you do choose to register at a no deposit casino, you’ll get to benefit from various free spins offers.
Your account got deactivated
If you haven’t played at the casino in a while, then it could be possible your account has been deactivated. When an account is deactivated, the casino may deduct a fee each month, which can wind up with you having a zero balance after some months if you aren’t careful. To avoid this, make sure to take out your winnings first when you know you’re going to be taking a break from gaming.
You haven’t set up your withdrawal method properly
Not all casino sites were built equally! Different sites allow you to withdraw funds in different ways. Sometimes you can link to your bank account, other times you can cash out in gift cards, sometimes in Bitcoin, and on certain occasions you’ll have a number of different options to choose from. Usually, you’ll be required to withdraw funds to the same method that you deposited them into the casino in the first place with. If you’re panicking because that card you used expired and you left the bank to head to their competitor… well, then it can get a bit tricky. If you get really stuck, contact the casino’s customer service to try and work out another option.
You haven’t met the withdrawal minimum amount
Trying to withdraw $18? You might not meet the casino’s minimum withdrawal amount. Each casino works differently and may have minimum and maximum deposits and withdrawal amounts set for players. Another good reason to read the fine print in advance!
You may have gotten played…
This is the one that every player dreads. You’ve visited a scam casino. Now theoretically, this should be less common these days – especially if you’ve done your research, but maybe you’ve followed a dodgy link to a cloned site and someone’s stolen your passwords, or even the whole site is a scam. If this has happened to you, there’s not really much that you can do besides alerting the real site (if there is one), calling the online scam service in your area, calling your bank to see if there is anything they can do, and making sure next time that you’re a bit more careful with your online activities.
