Edhat StaffSanta Ynez Valley Cottage Hospital (SYVCH) has received the Press Ganey “Guardian of Excellence” Award for Patient Experience, a nationally-recognized symbol of achievement. For over 30 years, Press Ganey has partnered with more than 26,000 health care organizations to collect data about patient experiences, clinical quality and staff engagement. 
SYVCH was in the top five percent of health care organizations for overall patient experience in the Emergency Department and sustained that ranking for four consecutive quarters in 2016. According to Nicole Huff, SYVCH Emergency Department Clinical Manager, the trend continues for 2017 with year-to-date patient satisfaction scores of 94% through June.
Huff stated, “I am so proud of our staff and the quality care that we provide our patients here. The high scores that our department continues to receive from our patients is a testament to the level of outstanding care we provide. It is a great honor to have received such a prestigious award.”
Robin Knauss, MD, Medical Director, SYVCH Emergency Department remarked, “The Press Ganey award represents a tremendous effort by the Emergency Department staff. I am privileged to be working with such a great team.”
About Santa Ynez Valley Cottage Hospital
Founded in 1964, the not-for-profit Santa Ynez Valley Cottage Hospital (SYVCH) located at 2050 Viborg Road in Solvang, provides high quality outpatient surgical services, inpatient care, comprehensive imaging (including MRI, CT, digital mammography, ultrasound, X-ray), on-site laboratory, cardiopulmonary rehabilitation, physicians specialty clinic and 24-hour emergency services to the community. SYVCH is part of not-for-profit Cottage Health, the leader in providing advanced medical care to the Central Coast region. Specialties include the Cottage Children’s Medical Center, Level 2 Trauma Center, Neuroscience Institute, Heart & Vascular Center, Center for Orthopedics and Rehabilitation Hospital. The Cottage Health medical staff includes more than 700 physicians, many with subspecialties typically found only at university medical centers. In 2015, the Cottage Health hospitals in Goleta, Santa Barbara and Santa Ynez Valley provided inpatient care for 19,000 people, treated 76,000 patients through their 24-hour emergency departments and helped deliver 2,200 newborns. For more information, call 805-688-6431 or visit www.cottagehealth.org/syvch
